Meal Delivery Web App

Delivery app on mobile phone

Bespoke Meal Delivery Web Application

Back office task automation, customer self service and billing platform

Mobile friendly web app reduced overheads by 80hrs per week

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Mobile Friendly Web App

Made it easier for customers to buy meals and edit their preferences

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Automated Meal Algorithms

Replaced the need for manual meal planning

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Planning and Reporting

Reduced prep times and food wastage

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Third party software integration by API

Connections to Stripe car payment software, and postcode lookup software by API

Client Needs

A healthy bespoke meal prep company, with a rapidly growing business in London, the team was creaking under the volume of manual administration in spreadsheets, emails, and Word documents. They needed to reduce their administration burden to make the business scalable.

The Challenge

The team had limited availabilty to work on the project due to overwhelm as a result of manual customer management and back office administration processes taking up all their time.

Our objective was to automate as many tasks as possible including customer communications, creating customer eating plans, producing food labels and information sheets and planning ingredient orders, kitchen prep sheets and compiling delivery information.

The Solution

Because of the pressing administrative burden and the complexity of the end requirements we took a two phased approach, to relieve pressure from the team immediately before implementing a long term solution.

We began by automating many of their existing processes using VBA in Microsoft Excel. This reduced administration by about 40 hours per week and freed up the operational team’s time and resources to work on the next phase.

Next we replaced spreadsheets entirely with a mobile friendly web app on our Laravel based framework, that made it easier for customers to pay by card for their services (using Stripe API), reduced administration and kitchen overheads by a further 40-60 hours per week, and reduced food wastage by around 50%.

Streamlined processes put the business in a position to franchise and scale.

Back Office Web App For Fencing Manufacturer

Web App for Fencing Manufacturer

Back office software for bespoke fencing company

Touch friendly task management for workshop ‘tough pads’

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Phased development approach

Each phase of development designed to pay for itself through benefits to the bottom line

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Tablet friendly task management

Live information in the workshop on touch-friendly interfaces designed for tablet screens

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Business intelligence reports

Profitability, productivity, inventory and projected revenue reporting

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Third party software integrations by API

Integration with Xero and Google Maps software via API

Client Needs

A bespoke fencing manufacturer wanted a better overview of business performance, reduction in manual administration processes.

The Challenge

The client had tried and tested sales techniques and proven quality ways of working, however growth meant that producing and managing sales quotations, workshop job sheets, and customer invoices had become time consuming and frustrating.

The team wanted to try automating their existing processes in small chunks of development, with the each successful implementation returning savings that would fund the next stage.

The Solution

We began with a recipe-based sales quotation system with a workflow designed to match their own.

Instant margin calculations supported effective sales negotiations, improving conversion rates. Automated job sheet production meant that the workshop team had a clear list of tasks from the moment a sale was confirmed.

As the company continued to grow and benefit from the system we added further modules for:

  • sales CRM and revenue projection;
  • stock inventory planning;
  • Xero accounting software integration by API;
  • touch pad friendly task management for the workshop;
  • intelligent delivery planning using Google maps API;
  • work scheduling modules to save on delivery costs.