Because of the pressing administrative burden and the complexity of the end requirements we took a two phased approach, to relieve pressure from the team immediately before implementing a long term solution.
We began by automating many of their existing processes using VBA in Microsoft Excel. This reduced administration by about 40 hours per week and freed up the operational team’s time and resources to work on the next phase.
Next we replaced spreadsheets entirely with a mobile friendly web app on our Laravel based framework, that made it easier for customers to pay by card for their services (using Stripe API), reduced administration and kitchen overheads by a further 40-60 hours per week, and reduced food wastage by around 50%.
Streamlined processes put the business in a position to franchise and scale.