Workflow management across several ecommerce services.
Building a full suite of ecommerce features for our client has released their sales potential, improved efficiency and created the opportunity to scale.
Taking the time to truly understand their business was vital to the design of systems that would have maximum impact; intergate front and back-end features in a way that supported the business needs; and to create room to evolve and grow.
- Faster and more reliable ecommerce front-end
- Clearer customer journey
- Split orders and payment methods by goods and services
- Increased revenue opportunities through add-on sales
- Order workflow management to improve tracking and speed of order processing
- Room to grow and add new features as the business evolves