We’ve found that communication is the key to a successful project.
We ask questions, challenge assumptions, and believe that time spent on detail is invaluable in the long run. Here’s our process for how we approach a typical project.
Stage 1
This is where we typically discuss a high-level overview of your requirements and determine whether we’re all a good fit for the project. Once complete, we can make a mutual decision on whether to progress to ‘Discovery’.
Stage 2
Here, we partake in detailed discussions about objectives, stakeholders, functional and non-functional requirements, feature prioritisation and ROI. This stage is often supported by research, design, and documentation production between sessions. We will provide a proposed scope of works, including all estimated fees and timelines.
Stage 3
This is where we begin building! We generally like to provide fortnightly updates as we go. We always seek clarification on key points and also like to seek sign-off should designs need adjusting or if requirements change. We allow you time to review the deliverables and approve or make changes, before full project sign off — on time and on budget.
Stage 4
Unlike some agencies, we won’t disappear in a puff of smoke once the project is delivered. We can offer ad-hoc support or a bespoke Service Level Agreement to help you with your application going forward. This means you’ll always have access to our expertise, ensuring that your product or service continues to run without a hitch.
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